QUALITY

We like to be a "service provider" and are happy when the customer feels comfortable and appreciates our service.

Our appearance is friendly, courteous and committed to the values of the company.

We are available and open to the questions and requests of our customers.

We provide our services reliably, in a reasonable time and with guaranteed quality.

Careful and consistent quality are success factors for us.

We have clear quality standards for this.

We value current, correct and professional information and advertising.

For us, a complaint is a suggestion for improvement.

Praise is confirmation and motivation for our achievements.

We specifically ask our customers if they are satisfied with our services.

Our establishment and facilities are welcoming and well-cared for.

We regularly check the security and function of our facilities.