QUALITY

Our promise to you!

Service provider

We like to be a "service provider" and are happy when the customer feels comfortable and appreciates our service.

Friendliness

Our appearance is friendly, courteous and committed to the values of the company.

Questions

We are available and open to the questions and requests of our customers.

Perfomance

We provide our services reliably, in a reasonable time and with guaranteed quality.

Care

Careful and consistent quality are success factors for us.

We have clear quality standards for this.

Information & advertising

We value current, correct and professional information and advertising.

Complaints & praise

For us, a complaint is a suggestion for improvement.

Praise is confirmation and motivation for our achievements.

Satisfaction

We specifically ask our customers if they are satisfied with our services.

Furnishing

Our establishment and facilities are welcoming and well-cared for.

Security

We regularly check the security and function of our facilities.