QUALITY
Our promise to you!
Service provider
We like to be a "service provider" and are happy when the customer feels comfortable and appreciates our service.
Friendliness
Our appearance is friendly, courteous and committed to the values of the company.
Questions
We are available and open to the questions and requests of our customers.
Perfomance
We provide our services reliably, in a reasonable time and with guaranteed quality.
Care
Careful and consistent quality are success factors for us.
We have clear quality standards for this.
Information & advertising
We value current, correct and professional information and advertising.
Complaints & praise
For us, a complaint is a suggestion for improvement.
Praise is confirmation and motivation for our achievements.
Satisfaction
We specifically ask our customers if they are satisfied with our services.
Furnishing
Our establishment and facilities are welcoming and well-cared for.
Security
We regularly check the security and function of our facilities.