Heart Hotel
Welcome to Hotel Amerika
We're not a polished, high-gloss hotel, and that's exactly what makes us special. For us, it's not about grand gestures, but about genuine smiles. Not about perfect words, but a helping hand when you need it.
We believe true hospitality comes from the heart – simple, personal and down-to-earth.
We're a hotel with heart because we believe in action over promises. Because we listen, anticipate your needs, and are there when it matters most. Because every guest should feel welcome and genuinely cared for from the very first moment.
Our deep roots in Upper Swabia shape everything we do. We value our region and proudly work with local partners . The result? Authentic quality, short supply chains, and a strong sense of community. Whether it's breakfast or our recommendations for things to do – you’ll always experience a piece of the region.
What can you expect from us?
A warm atmosphere. Genuine connections.
And the feeling of not just being a guest – but truly being welcome.
At the Heart of What We Do
Our guiding principle is more than just a mission statement - it’s at the heart of everything we do.
It reflects our commitment to people, responsibility, and authenticity.
Whether in the way we treat others with respect, how we use resources responsibly, the quality of our service, or our involvement in the community - we act with fairness, honesty, and genuine passion.
Human rights
What matters most is being together!
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Promoting well-being and a sense community.
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Protection and respect are our top priorities.
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Taking responsibility for how we live together.
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Inclusion - breaking down the greatest barrier in our minds.
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No discrimination against anyone.
Work values
It’s just more fun together!
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A healthy and safe work environment.
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A trusting, respectful worplace.
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Fostering and strengthening a sense of "we".
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Flat organizational structure.
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Opportunities to work independently.
Environmental protection
To protect our planet!
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Saving resources.
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Reducing paper and print usag.
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Reusable instead of disposable.
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Zero Waste.
Our Sourcing
Locally sourced & sustainable!
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Purchasing regional and fair-trade products.
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Planned food procurement.
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Avoiding unnecessary plastic packaging.
Social engagement
For a good cause!
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Supporting non-profit organizations.
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Donating goods and funds to animal welfare organizations.
Sociocultural aspects
A culture that connects people!
Group and adventure tours to Upper Swabia with a focus on sustainability and social responsibility.
Quality
Our promise to you!
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Customer satisfaction and friendliness are our top priority.
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Complaints are seen as opportunities for improvement, while praise confirms that we’re on the right track.
Cooperation
Respect is not a privilege,-
it's the simplest way to deal with people!
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Long-term partnerships with customers, employees and suppliers.
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Pursuing shared goals.
Authenticity
Authentic and genuine!
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We love what we do.
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We always work with good gut feeling.
and passion. -
The lifestyle of the region and its guests shapes the character of our hotel.
Guidelines & Policies
Deeply rooted locally!
Our goal:
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To do the right thing - fairly and honestly.
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Continuous progress and development
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Steadfastness.
Team - THAT'S US!
The foundation since 1997
The mistress of atmosphere
The Turbo Calm Rock
In breakfast service and in the kitchen – always well organized, confident, and unwaveringly by our side and for our guests since 2010.
