Heart Hotel
Welcome to our beloved Hotel Amerika
We're not a polished, high-gloss hotel, and that's precisely what makes us special. For us, it's not about grand gestures, but about genuine smiles. Not about perfect words, but about a helping hand.
We believe that true hospitality comes from the heart – uncomplicated, personal and close.
We are a hotel with heart because we prefer action to making grand promises. Because we listen, think proactively, and are there when you need us. Because it goes without saying that every guest should feel welcome and well cared for – from the very first moment.
Our connection to Upper Swabia shapes everything we do. We value our home region and consciously work with local partners . This results in genuine quality, short supply chains, and strong community spirit. Whether it's breakfast or our recommendations for excursions – a piece of the region is always part of what we offer.
What can you expect from us?
A warm atmosphere. Authentic encounters.
And the good feeling of not just being a guest – but being welcome.
Our motto - our heartbeat
Our guiding principle is more than just a mission statement – it's the heartbeat of everything we do. It stands for humanity, responsibility, and authenticity. Whether in our respectful interactions, our sustainable use of resources, the quality of our services, or our social commitment: we act fairly, honestly, and with passion.
Human rights
The most precious thing is togetherness!
Promoting well-being and community.
Protection and respect are paramount.
Responsibility for living together.
Inclusion - breaking down the highest barrier in our minds.
No discrimination against people.
Work values
It's simply more fun together!
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A healthy and safe working environment.
A trusting and respectful relationship.
Identifying and strengthening the sense of "we".
Flat hierarchies.
Opportunities for independent work.
Environmental protection
To preserve our Earth!
Saving resources.
Abstaining from paper and print media.
Reusable instead of disposable.
Zero Waste.
Shopping
Regional & environmentally friendly!
Purchase of regional and fair trade products.
Planned procurement of food.
Avoid unnecessary plastic packaging.
Social engagement
For a good cause!
Support for non-profit organizations.
Donations of goods and money to animal welfare organizations.
Sociocultural aspects
Culture that brings people together!
Group and adventure tours to Upper Swabia, which pursue sustainable and socially responsible approaches.
Quality
Our promise to you!
Customer satisfaction and friendliness are our top priority.
Complaints represent suggestions for improvement, and praise represents confirmation of good performance.
Cooperation
Respect is not a privilege,
before the simplest way to deal with people
Long-term partnerships with customers, employees and suppliers.
Pursuit of common goals.
Authenticity
Authentic and pure!
We love our job.
We always work with good gut feeling.
and passion.The lifestyle of the region and its guests shapes the character of our hotel.
Guidelines & Procedures
Deeply rooted!
Our goal:
To do the right thing, which is fair and honest.
Continuous progress and development
Steadfastness.
Team - THAT'S US!
